Information from our carefully curated printer “FinerWorks” …

"Quality and customer satisfaction are the most important things to us when it comes to printing on demand."

 

Our Story

FinerWorks Media, LLC started in the early 2000s as an online printing company specializing in canvas prints, printing everything from people's photos to fine art.  Over time, the company started to evolve into other areas of printing, starting with printing on various fine art papers. While FinerWorks continued to provide quality canvas prints, by 2010, FinerWorks became known in various sectors of the fine art market for its giclée printing capabilities. This attracted many artists looking for quality reproductions of their work as prints. FinerWorks is based in San Antonio, TX.

The company continued to evolve over the next decade, adding to its services custom framing and prints on other forms of media. By 2015, FinerWorks became widely associated with both small (single order) print fulfillment for thousands of artists and photographers while also providing high-volume print and frame services for the home décor market.

Through a streamlined approach to printing, manufacturing, and order fulfillment, FinerWorks has become a major trade printer in the fine art industry.

Hahnemühle Certified

Some companies leave you with the feeling that your prints are going to only be as good as your file with no help in getting the quality you want. FinerWorks is different in that we are a strong proponent of helping our customers get the most accurate fine art and canvas prints possible.

As a certified Hahnemühle production studio, we have been able to demonstrate an understanding and practice of producing prints with incredible accuracy using the latest in digital printing technology for canvas and fine art paper giclée prints. This allows us to meet the standards set by the most demanding artists and photographers.


From our Printer …

What is a Giclee Print

Best for Photos & Art

A Giclee print is a high-quality fine art print that is produced using a specialized inkjet printer. The word "giclee" is derived from the French verb "gicler," which means "to squirt" or "to spray," and refers to the process by which the printer applies ink to the paper or canvas.

Giclee prints are known for their exceptional color accuracy and detail, as well as their longevity. The ink used in giclee printing is archival, meaning it is designed to resist fading and yellowing over time, and the printing process itself allows for a wide color gamut and fine detail reproduction.

Giclee prints are often used to reproduce artwork, photography, and other types of fine art prints, and are typically printed on high-quality paper or canvas. Because of their high quality and longevity, giclee prints are often considered to be fine art in their own right and are prized by collectors and artists alike.

How do You Pronounce Giclee

The word "giclee" is pronounced, "zhee-clay". The first syllable "gic" is pronounced like "zhee", similar to the "J" sound in the French language. The second syllable "lee" is pronounced like "clay". So, the whole word is pronounced: "zhee-clay".

Are Giclee Prints Accepted as Fine Art

Yes. Originally the art community was reluctant to embrace the giclee print, considering it a low-end knockoff in terms of originality. Early giclee prints also did not have the color accuracy they do today. Compared to a screen print or a lithograph whose production is considered an art unto itself, the amount of work needed to produce a high-quality giclee print is minimal since with suitable software an image file can be printed with a few clicks. Today, these opinions have dramatically changed as has technology. Nowadays giclee prints are accepted in the art community as mainstream, being sold everywhere from prominent galleries to online stores.

Are Giclee Prints Considered High-end Prints

Yes. Where giclee prints have really become exceptional is in the area of achievability and color accuracy. Great attention has been given to the formulation of the inks so they can display a much wider color gamut than other forms of printing. At the same time, the inks have been engineered to last a lifetime if not longer. The media itself also plays a role. Acid-free, archival media either on a cotton or alpha-cellulose base tends to be the most common materials used. This further ensures the inks will not fade and the paper will not be as easily yellow as with other types of papers. In comparison to something like a laser print or even a regular photo print, you are able to get much greater accuracy.

Why Are Giclee Prints More Expensive

Giclee prints are typically more expensive than other types of prints because they are produced using specialized equipment and materials and require a high level of technical skill and expertise to produce accurately and consistently. Here are some detailed reasons why Giclee prints are more expensive than other types of prints:

  1. High-Quality Materials: Giclee prints are printed using archival quality inks that are designed to resist fading and yellowing over time, and are often printed on high-quality paper or canvas that is acid-free and pH neutral. These materials are more expensive than the materials used in other types of prints, such as posters or photographic prints.

  2. Specialized Printing Process: Giclee prints are produced using specialized inkjet printers that are capable of reproducing a wide color gamut and fine detail. These printers are expensive to purchase and maintain and require a high level of skill and expertise to operate.

  3. Limited Editions: Many Giclee prints are produced in limited editions, which adds to their exclusivity and can drive up their price. Limited editions are often signed and numbered by the artist, which can increase their value to collectors.

  4. Professional Production: Giclee prints are often produced by skilled professionals, such as fine art printers or printmakers, who have years of experience in producing high-quality prints. The expertise and craftsmanship required to produce Giclee prints add to their value and can make them more expensive than other types of prints.

Overall, the combination of high-quality materials, specialized printing processes, limited editions, and professional production make Giclee prints more expensive than other types of prints. However, many collectors and art buyers are willing to pay a premium for the exceptional quality and exclusivity that Giclee prints offer.

Can a Giclee Print Look Bad

Absolutely this is possible. The appearance of the giclee print will depend primarily on the image's resolution and how well the image is adjusted to best take advantage of the type of printer, inks, and media used. A poor-quality image file can be perceived as a poor-quality-looking print, even though the actual quality of the print is excellent. For instance, printing an image on a luster photo paper may look fantastic but that same image may look different if printed on a canvas or textured fine art paper. Usually, these differences are minimal however we do want people to be aware of this since there is always the potential for this to be noticeable. For that reason, artists new to ordering giclee prints should never completely trust what they see on their screen and test and proof images they print as giclee prints before settling on a run of prints for commercial sale.

Are All Inkjet Prints Considered Giclee Prints

No, not all inkjet prints are considered Giclee prints. The term "Giclee" refers specifically to a high-quality fine art print produced using specialized inkjet printers and archival-quality inks.

While many modern inkjet printers can produce high-quality prints, not all of them use archival-quality inks or are capable of reproducing the fine detail and color accuracy that are characteristic of Giclee prints.

Additionally, the term "Giclee" is often used to imply a certain level of quality and exclusivity, and not all inkjet prints can meet the standards required to be considered Giclee prints.

Therefore, while all Giclee prints are technically inkjet prints, not all inkjet prints are considered Giclee prints. The term "Giclee" is reserved for prints that meet specific standards for quality and longevity and are typically produced by skilled professionals using specialized equipment and materials.

Are Traditional Photos Prints Giclee Prints

The main difference between a Giclee print and a traditional photo print is the printing process used to produce the final image. A Giclee print is produced using high-quality inkjet printers that spray microscopic droplets of ink onto archival-quality paper or canvas. The process involves a high-resolution digital image of artwork or a photo, which is then printed using archival-quality inks and paper.

On the other hand, a traditional photo print is produced using a traditional photographic printing process. The process involves exposing light-sensitive photographic paper to light, which creates a chemical reaction that produces the final image. The process can be either digital or analog, but in either case, the image is produced using a photographic process rather than an inkjet printing process.

Another difference between Giclee prints and photo prints is the type of paper or canvas used. Giclee prints are typically printed on archival quality paper or canvas that is designed to last for many years without fading or discoloration. Photo prints can be printed on a variety of papers, including glossy, matte, or metallic finishes, but they may not be archival quality and may fade or discolor over time.

Overall, the main distinguishing factor between Giclee prints and photo prints is the printing process used to produce the final image, as well as the quality and durability of the final product. Giclee prints are generally considered to be high-quality fine art prints, while photo prints are more commonly used for everyday photography and printing needs.

 

 


Shipping Rates

We use UPS, FedEx, and USPS with most orders shipping from our main facility and headquarters in San Antonio, Texas.

Add items to the cart to see the full list of shipping options and actual prices. No checkout is required.

Economy
Average transit time 3-7 business days.

$4.95 - $7.95Available for smaller prints and cards.$10.95 - $14.95Larger unmounted prints and gift items.

Ground / Standard
Average transit time 1-5 business days.

$14.95 - $15.95
plus 10% of subtotalAvailable for most products that can be shipped either rolled or in a box measuring 35x44x5".*$74.95
plus 10% of subtotalMay require wood-crated construction shipping. Typically for large orders containing stretched and mounted canvas, framed or acrylic prints may need to go via oversized shipping methods or freight. In some cases, this option may not be available due to order size and the shipping rate will need to be determined. 

2 Day Express
Average transit time 2 business days.

$10.95 - $29.95
plus 10% of subtotalOrders containing most sizes of paper or canvas prints (unframed) which can be shipped rolled or where the order can be contained in small to mid-size boxes.$29.95 - $39.95
plus 10% of subtotalMedium-size items such as stretched and mounted canvas prints, acrylics, and framed or wood prints.

Overnight
Average transit time 1 business day.

$29.95
plus 10% of subtotalOrders containing most sizes of paper or canvas prints (unframed) which can be shipped rolled or where the order can be contained in small to mid-size boxes.$49.95
plus 10% of subtotalMedium-size items such as stretched and mounted canvas prints, acrylics, and framed or wood prints.

International
Average transit time is 2 - 4 weeks.

$14.95
plus 30% of subtotalSee International shipping information below.

Transit Times Information

To be safe it is a good idea to allow at least 1 extra day since transit time is an approximation based upon when the order arrives at the delivery service's sort facility (not when the order is placed). Various factors can affect actual delivery time from weather to sorting delays within the shipping service network.

More on International Shipping

Shipping costs are based on the rate above plus an additional 30% of the order subtotal. If your order contains items that are 24 inches or more in width or height and cannot be shipped in a tube, shipping costs may be higher. Additionally, any duty fees or taxes imposed by the destination country will be the responsibility of the recipient.

For USPS shipments, tracking may only be available until the package reaches its final US stop (usually in Chicago) before it is transferred to an overseas flight. However, UPS shipments generally have ongoing tracking even after the package leaves the U.S.

International shipping usually takes 2-4 weeks, but it may take longer if there are customs delays or incoming bottlenecks due to COVID. The recipient may be required to pay customs fees or VAT determined by the destination country. For shipping to Hawaii, Alaska, APOs, and FPOs via the postal service, U.S. rates apply unless there are size or weight restrictions.

Before processing your order, FinerWorks will contact you to approve any additional charges (excluding customs fees or VAT) or if there are any issues with shipping large prints outside the US.

*Oversize Orders Requiring Freight

We understand that some orders may be too large to ship via regular UPS or FEDEX Ground, which may require oversized shipping or via freight. However, we'll do our best to find a ground shipping option for you, whenever possible. If an order appears to be too large for Ground shipping and we are not able to provide a shipping rate at checkout, we'll let you know and shipping charges will be determined after your order is placed. If you're uncertain about shipping charges and need a rough estimate, feel free to contact us with details of your order, and we'll work with you to come up with an approximate cost. Your satisfaction is our top priority, and we'll do everything we can to make the shipping process as smooth and affordable as possible.

Liability

RBF Gallery is not liable for damage or injury to items, animals, or people caused by the prints due to negligent, reckless, knowing, or intentional actions by any person. By purchasing from RBF Gallery, the customer assumes all responsibility for damages or injuries caused by the print once it reaches its shipping destination.

Shipping & Delivery

The Printer usually will have orders completed and delivered within 5 to 10 business days. Factors that may delay the delivery of an order within that time frame may include weather, order size, equipment malfunctions, or disaster. Customers that have not received their orders within 10 business days may contact FinerWorks for an order status check. Rush orders may be available during certain times of the year and accrue additional production and shipping charges. Contact FinerWorks to discuss placing a rush order. International orders may take longer than 5 to 10 working days and is dependent upon the shipping schedule of the courier used. Shipping charges may be based on the total amount of an order in order to cover the cost of parcel weight, size, destination, and packaging.

Please Note the Following on Delayed Shipping

3 Day, 2nd Day and Next Day Air shipping charges are partially refundable if it is not documented by the courier as either delivered to the shipping address or having a delivery attempt by the end of the expected receiving date. Since UPS will sometimes leave packages at the front door of residences without a signature or after business hours, customers are responsible for ensuring a person is present to receive the rush order.

We Guarantee the Following:

Damaged Prints

Notice of damaged merchandise must be submitted to RBG Gallery in writing through our contact page within 72 hours upon documented delivery date by the shipping courier. Damaged prints may need to be picked up by UPS for inspection before refunds or replacements can be submitted. Upon contacting RBF Gallery further details on replacement procedures will be provided. Please note RBF Gallery is not responsible for damage accrued to prints after they have been delivered and caused by the customer or a third party after delivery. Third parties may include but is not limited to framers, retail establishments, or an artist's customers.

Quality Assurance

All prints, printed products, and framing products have a quality assurance guarantee. Please review our replacement and return section below for details in the event it is necessary to seek a return or replacement.

Frames & Matting

All frame segments are carefully chosen by the Printer from their moldings inventory. Any cut segments with the slightest defect will be discarded.

All frames with any smooth moldings are polished before packaging as is the glazing.  They use state-of-the-art / industry-standard picture frame machinery to cut and join the frames.

Matting windows are cut to 1/8" to 1/4" smaller than the selected size.

Glazing is inspected for any defects such as scratches and then cleaned and polished on both sides before being placed in a frame.

Disclaimer

Elements within this Terms of Service policy are subject to change without notice and at the discretion of the management at RBF Gallery.

Return & Cancellations

We will do everything in our power to accept cancellation requests, however, there may be circumstances where it will be too late, such as resources and materials that have already been used in the production of the order items or items that have already been packaged or shipped. As a result, we request that any cancellation requests must be submitted by email via the RBF Gallery contact form within 24 hours after an order is placed. Cancellations after this period may be subject to a 20% production fee which cannot be refunded.

Damaged Items / Lost Items

Damaged items must be reported within 30 days of the order date to qualify for a full replacement. Contact us to initiate the process.

Exceptions to Drop-shipped Orders

Drop-shipped orders are not eligible for returns or refunds except in the case of damaged items in which the Printer will replace the item at no charge. Damaged, or items in which the carrier failed to provide delivery confirmation are replaced at no cost.

For Returns & Replacements after 30 days

If it has been more than 30 days since you placed your order and you decided for some reason you are not happy with your prints from RBF Gallery, then don't worry. All is not lost. We can still provide either partial credit or replacement options. Contact our customer service department so we can assist you.

Instructions For Damaged Items

If an item is damaged during shipment, contact RBF Gallery within a week of receiving your damaged print so that RBF Gallery can make the appropriate arrangements to have the damaged items refunded or replaced. To expedite the process, please take some photos of the outer packaging, and damaged prints/products, so that you can provide them to the customer service representative. 

Requesting a Replacement or Refund

In order to request a replacement or refund, please contact our customer service department through our contact page so that we can assist you.


Contact us

Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!